Safer Gambling

At Ivy Casino, we encourage you to work with us to help you to manage your time and spend in a way that is responsible and appropriate for you. We have a range of safer gambling tools, assessments and regulating features for you to use, and we encourage you to find which ones help you maintain a healthy relationship with your gambling. If this is not the first time you’ve gambled online, chances are you’ll have seen or used similar tools before. These include:

Deposit Limits

Set a net deposit limit to the amount that you are able to deposit in a specified period. Your deposit limit is based on your net winning position for that period. For example, if you have a net deposit limit of £10, deposit £5, and then win £100, which you withdraw, you can now deposit an additional £95 in that period.

Reality Checks

Set a reminder that will inform you at set intervals of how long you have been logged into the site.

Take A Break

Set an amount of time that you are temporarily unable to access the site, for a minimum period of 24 hours, up to 6 weeks.

Self-Exclusions

Set an amount of time that you are unable to access the site, for a minimum period of 6 months, up to 5 years.

Self-Assessment

Having a true understanding of your gambling behaviour is vital to gambling safely. For a small number of people gambling can have a harmful impact, which could result in personal, social, financial or health problems.

If you are not sure how much gambling has become a problem for you, GamCare have created an online assessment to help you assess how much of an impact gambling may be having in your life. The self-assessment will give you a series of statements and ask you to select how much the statement applies to your gambling behaviour on a scale of 1-10. Once completed, you will be presented with a breakdown of how gambling is affecting your life as well as personalised recommendations for your next steps.

To take the self-assessment, please click here.

Please note that this self-assessment will not be reported back to Ivy Casino by GamCare. Any advice provided is for you to decide upon and Ivy Casino are in no way responsible if you choose to ignore any advice offered.

If you are looking for assistance on gambling-related concerns, there are many different organisations available with different methods of contact. If you feel you need support, advice, or simply someone to talk to about your gambling, we encourage you to consider the below services:

GAMSTOP

Self-Exclude from all online gambling operators licenced in the UK at once. Visit GAMSTOP, call 0800 138 6518 or email [email protected].

GamCare

For face-to-face, online or telephone counselling and support, you can visit GamCare, or call their confidential National Gambling Helpline on 0808 8020 133.

Gambling Therapy

Offered by the charity group “Gordon Moody”, they provide different treatments and support all across the world. Visit Gambling Therapy, or email [email protected] for more information.

Bet Blocker

Block over 80,000 gambling sites (licensed and unlicensed) using this free service which you can install on any device in under 2 minutes. BetBlocker also offers a service where you can block gambling on specific dates if you feel this would help you to keep better control. Visit BetBlocker for more information.

BeGambleAware

Providing help and support via phone, online and forums. Visit BeGambleAware for more information.

Gambling is a form of entertainment and should always be something that you choose to do. As such, we encourage you to gamble in a mindset that allows you to fully enjoy your time. We would recommend not gambling while:

• Excessively drinking

• Under the influence of recreational drugs

• Taking medication that can:
  • Make you forgetful
  • Make you drowsy
  • Make you prone to mood swings
  • Alter your thought process or decision making

• Experiencing high levels of stress in your day to day life:
  • Relationship breakups
  • Loss of a close relative/friend
  • Loss of a job/education/career
  • Life-altering events

Gambling while in an altered mindset can impair your judgement and decision-making abilities, giving you less self-control and increasing the risk of you experiencing gambling-related harm.

If you feel you might be vulnerable to the risks of gambling-related harm, we recommend you speak with a professional such as your GP, for instance.

It is against the law for any person under the age of 18 to gamble in the UK. We take measures to prevent minors from playing on our sites. Below are some additional measures you can take to protect anybody in your care on your devices:

• Net Nanny
  • Monitor and keep everyone protected from any harmful content. Visit Net Nanny.

• SentryPC
  • Cloud-based computer monitoring, content filtering, and time management software wrapped into one. Visit SentryPC.

• Cybersitter
  • Block unwanted content and enforce safer searching. Visit Cybersitter.

Alongside these tools, we also advise:

You do not allow minors unsupervised access to your device while logged into your Ivy Casino account.

Do not allow any persons under 18 years of age in your care to partake in any gambling-related activity. keep your username, password and financial information secure and protected.

If you are aware of (or suspect) any person under the age of 18 has access to an Ivy Casino account, please inform our Customer Service team by sending an email to [email protected] or a message via Live Chat.